1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the website chengyintrad.com (the "Site") and mobile applications published by Guangzhou Chengyin Trading Co., Ltd. ("we," "our," or "us") on Google Play Store and Apple App Store (the "Apps").

By accessing or using our Site or Apps, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Site or Apps. Your access to and use of the Site and Apps is also subject to our Privacy Policy.

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of these Terms at any time. We will notify you of significant changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Site or Apps after any changes constitutes your acceptance of the new Terms.

Last Updated: June 17, 2026

2. Description of Services

Guangzhou Chengyin Trading Co., Ltd. provides the following services:

2.1 Trade Agency Services

We provide domestic trade agency services, facilitating business transactions between suppliers and buyers. Our services include supplier sourcing, contract negotiation support, quality inspection, and logistics coordination.

2.2 E-Commerce Services

We operate internet sales services across multiple e-commerce platforms, offering a wide range of products including daily necessities, consumer electronics, hardware materials, and agricultural products (excluding licensed products).

2.3 Mobile Application Services

We develop and publish mobile applications on Google Play Store and Apple App Store. Our apps provide various business management, productivity, and utility features. Some apps may include advertisements and in-app purchases.

2.4 Supply Chain Management

We offer comprehensive supply chain solutions including inventory optimization, warehouse management, distribution network design, and real-time tracking systems.

2.5 Import/Export Agency Services

We provide import and export agency services handling documentation, customs clearance, and regulatory compliance for cross-border trade operations.

2.6 Exhibition Planning Services

We offer professional exhibition and event planning services for trade shows, product launches, and corporate events.

3. User Eligibility

You must be at least 13 years of age to use our Site and Apps. If you are under 13 years old, you may not use our Site or Apps. If you are between 13 and 18 years old, you represent that you have obtained parental or guardian consent to use our services.

By using our Site and Apps, you represent and warrant that:

  • You are at least 13 years of age
  • You have the legal capacity to enter into these Terms
  • You are not prohibited from using our services under applicable law
  • Your use of our services will not violate any applicable law or regulation

4. User Accounts

Some of our services may require you to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate, current, and complete
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend, terminate, or delete accounts that violate these Terms or contain false or misleading information.

5. Acceptable Use

When using our Site and Apps, you agree NOT to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use our services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any accounts, systems, or networks
  • Interfere with or disrupt the integrity or performance of our services
  • Use automated systems or robots to access our services without permission
  • Collect or harvest any information from our services without consent
  • Distribute viruses, malware, or other harmful code
  • Impersonate any person or entity
  • Engage in fraudulent or deceptive practices
  • Harass, abuse, or harm other users
  • Upload content that is offensive, defamatory, or inappropriate
  • Use our services to spam, phish, or scam others

6. Intellectual Property Rights

The Site and Apps and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Guangzhou Chengyin Trading Co., Ltd., its licensors, or other providers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.1 Our Trademarks

"Chengyin," "chengyintrad.com," our logos, and all related names, logos, product and service names, designs, and slogans are trademarks of Guangzhou Chengyin Trading Co., Ltd. You may not use such marks without prior written permission.

6.2 User Content

You retain ownership of any content you submit, post, or display on or through our services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, and display such content for the purpose of providing our services.

6.3 Restrictions

You may not:

  • Copy, reproduce, distribute, or create derivative works from our content
  • Modify, translate, or create derivative works based on our services
  • Reverse engineer, decompile, or disassemble our software
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use any automated tools to extract data or content from our services
  • Frame or mirror any part of our Site or Apps

7. Mobile Application License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and install one copy of our Apps on a device that you own or control, and to run such copy of the App solely for your own personal, non-commercial use.

7.1 App Store Downloads

If you download our Apps from the Apple App Store or Google Play Store, the following terms apply:

  • Your use is limited to use on devices you own or control
  • You must comply with the App Store's terms of service
  • We, not the app store, are responsible for the App content and support
  • The app store has no obligation to provide maintenance or support services

7.2 Apple-Specific Terms

For apps downloaded from the Apple App Store, you acknowledge and agree that:

  • These Terms are between you and us, not Apple
  • Apple has no obligation to provide any maintenance or support services
  • In case of third-party claim, Apple is not responsible for the investigation, defense, settlement, or discharge
  • Apple has no warranty obligation regarding the App

7.3 Updates and Modifications

We may update our Apps from time to time to add new features, improve performance, or fix bugs. You may need to install updates to continue using our Apps. We do not guarantee that our Apps will be compatible with all devices or operating systems.

8. In-App Purchases and Payments

Some of our apps may offer in-app purchases, including virtual goods, premium features, subscriptions, or other items ("In-App Purchases").

8.1 Purchase Terms

  • All purchases are final and non-refundable unless otherwise required by law
  • Prices are subject to change without notice
  • You are responsible for any taxes associated with your purchases
  • Virtual items have no real-world value and cannot be exchanged for cash

8.2 Subscriptions

If you purchase a subscription, the following terms apply:

  • Subscriptions automatically renew unless cancelled before the end of the current period
  • You can cancel subscriptions through your app store settings
  • Subscription fees are charged to your app store account at the beginning of each billing period
  • We reserve the right to modify subscription pricing with reasonable notice

8.3 Payment Processing

All payments for In-App Purchases are processed by the Apple App Store or Google Play Store, subject to their respective payment terms and privacy policies.

9. Advertisements

Our apps may display advertisements from third-party ad networks. These advertisements are governed by the privacy policies and terms of service of the respective advertising platforms.

9.1 Ad Types

Our apps may display various types of advertisements, including:

  • Splash ads (full-screen ads on app launch)
  • Interstitial ads (full-screen ads during transitions)
  • Rewarded video ads (videos with optional rewards)
  • Banner ads (rectangular ads on screen)

9.2 Ad Personalization

Some ads may be personalized based on your device information and usage data. You can opt-out of personalized advertising through your device settings.

10. Third-Party Content and Services

Our Site and Apps may contain links to third-party websites, services, or content that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such third-party content, goods, or services.

11. Disclaimer of Warranties

YOUR USE OF OUR SITE AND APPS IS AT YOUR SOLE RISK. THE SITE AND APPS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY
  • WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
  • WARRANTIES OF NON-INFRINGEMENT
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
  • WARRANTIES THAT THE SITE OR APPS WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE

We do not warrant that our services will meet your specific requirements, be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of our services will be accurate or reliable.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GUANGZHOU CHENGYIN TRADING CO., LTD., ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

  • LOSS OF PROFITS, REVENUE, DATA, OR USE
  • BUSINESS INTERRUPTION
  • COST OF SUBSTITUTE SERVICES
  • DAMAGES RESULTING FROM USER CONTENT OR CONDUCT OF THIRD PARTIES
  • UNAUTHORIZED ACCESS TO YOUR DATA OR TRANSMISSIONS
  • ANY OTHER COMMERCIAL DAMAGES OR LOSSES

IN ANY CASE, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR $100 USD, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Guangzhou Chengyin Trading Co., Ltd. and its affiliates, licensors, service providers, officers, directors, employees, contractors, agents, suppliers, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use of our Site and Apps
  • Your User Content
  • Your violation of any rights of a third party
  • Your unlawful or improper use of our services

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Guangzhou, Guangdong Province, People's Republic of China.

For users in the European Union or European Economic Area, this shall not affect any mandatory consumer protection rights you may have under the laws of your country of residence.

15. Dispute Resolution

We are committed to resolving disputes amicably. If you have any concerns or disputes regarding our services, we encourage you to contact us first to seek a resolution.

15.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to contact us and attempt to resolve any dispute informally. Please contact us at support@chengyintrad.com.

15.2 Arbitration

If we cannot resolve a dispute informally, any dispute arising from these Terms shall be settled by binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC).

15.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

16. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination:

  • Your right to use our services will cease immediately
  • We may delete your account and data at our discretion
  • Any outstanding payments become immediately due
  • All provisions of these Terms which should survive termination will survive

You may also terminate your account by contacting us or through your account settings. Deleting our app from your device does not automatically delete your account.

17. Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of our services.

We may also impose limits on certain features or restrict your access to parts or all of our services without notice or liability.

18. Export Controls

You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in any country or region where our services would be illegal or prohibited.

You may not use or export our services in violation of any applicable laws, including export control laws of the United States, European Union, or People's Republic of China.

19. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters, earthquakes, floods
  • War, terrorism, civil unrest
  • Government actions, regulations, or sanctions
  • Power failures, telecommunications failures
  • Acts of God or nature
  • Epidemics, pandemics

20. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

21. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Guangzhou Chengyin Trading Co., Ltd.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Guangzhou Chengyin Trading Co., Ltd. regarding your use of our Site and Apps, and supersede all prior agreements and understandings, whether written or oral.

23. Contact Us

If you have any questions about these Terms of Service, please contact us:

Guangzhou Chengyin Trading Co., Ltd.

Address:
Room 201, No.19, Qixin Road, Nanyong Village, Dongyong Town,
Nansha District, Guangzhou, 510000, CN

Business Inquiries:
support@chengyintrad.com

Enterprise Clients:
xuyijin@chengyintrad.com

Legal Matters:
legal@chengyintrad.com

Website:
chengyintrad.com